DealTran.com Frequently Asked Questions


What is the goal of Dealtran.com?

Our site is a free service offered to all the people who are looking for the best deal on a product they are interested in buying. Now the people do not have to go to all the individual stores to find the best price. They can simply come to this website and search for the specific product. We list all the product on which a good deal is going on. Dealtran.com just provides the link to that product on the merchant's website. We personally do not engage in selling any product.


What services do we provide?

We provide links to the current deals on all the products. Some products may not be having a good deal and will not be listed here. Our service is completely free of cost and user does not have to register in order to avail these services. Also, if you are looking to buy something, you can always write to us and we will look for the best deal available on that product. In this way, you save the time on going online to every store and looking for the best price. We also have the comments page for each deal where users can post their reviews on a particular deal.


Do we indulge in any cookies, pop-ups or spyware policy?

Our site is completely free of cookies, spyware and pop-ups. We do not store any cookies on the user's machine. However, the merchant or the online store to which our site links can store cookies on your website in order to provide some important features. These cookies from the merchants will not harm your computer as we only list merchants who are trustworthy and secure. Please report to us if you feel that some unnecessary cookies are being stored on your site.


Whom do I contact regarding the status of my order?

You have to contact the merchant from which you bought the product, i.e. the merchant to whom you paid for the product. Our site just provides the links to these products from the merchant site and has nothing to do with the status of your order. Please email the merchant regarding the status of your order. If you feel the your order had been delayed and you are unsatisfied with the merchant's service, you can always post a comment about it to let other people know about it. Also, you can report to us for any problems so that we are aware of the situation.


What if I received the wrong or damaged item?

Our site is not responsible for any damaged or wrong item received. For all the inquiries, please contact the merchant from whom you bought the product. There is always a contact number or email provided and most of the merchants will solve your problem as soon as they can. If you cannot find the contact number or email of the merchant, please contact us and we will send you the reply as soon as we can.


Does Dealtran.com sell its own products?

No, DealTran does not sell any products of any kind. Our site is just a free service offered to the common users to help them find the best price on a product. We indulge in hours of long work every day to search for the best deals on the products and provide it here to you free of cost.


What are instant and mail-in-rebates?

Instant rebates are the discount on a product and you do not pay for the original price. What you pay is the actual price - instant rebate. In case of mail in rebate, the customer has to pay the full price at first. When the product arrives, customer has to fill in the mail-in-rebate form and send it to the merchant in the postal mail. Usually we provide a link to the mail-in-rebate pdf if that product has mail-in-rebate available.


What happens if there is a price mismatch between the merchant's site and our site?

Our site tries to provide the latest price on a product. however, it can happen that the pricing information on the merchant's website can change because of their policies and availability. It is difficult to keep an updated information of a product all the time. Normally, we update the pricing information as soon as we get to know of the change. If you find a mismatch, please inform us of this mismatch so that we correct the information for other users.


What do I do if I am looking for a good deal on a product and cannot find it here?

If you cannot find a good deal on the product, please write to us about the product you are looking for and we will search all the stores and find the best price for you. This is completely free service offered to you from our people. Please provide the correct email address so that we can send the link to the product as soon as it is available on our site. We do not store any email addresses for your privacy.


Can an offer expire before its expiry date?

Yes, sometimes an offer can expire due to several reasons.

  • The merchant changed the offer validity date due to unknown reasons.
  • The product became out of stock because of too much demand.
  • The merchant may employ the validity on number of items sold or the date, whichever occurs first.
Please inform us that the item was out of stock or the offer expired before its due date so that we can update the information on our website and other users do not have a similar problem.


Is the information published on this site an advertisement from the merchants?

No, this site does not indulge in any particular advertisement from a merchant. We spend hours on the web looking for the best deals available online which can be helpful to the thousands of users for buying a product. Our submit a deal page is an interactive page which gives you the opportunity to post any good deals on a product. If you find any good deals, please fill in the submit a deal form so that the information is helpful to other users also.



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